ORHA News

By: Violet Wilson, ORHA President
April 2026

The dedication and collaborative spirit of the entire legislative team have been instrumental in advancing our goals and ensuring that our members’ voices are heard at the Capitol. Their tireless efforts in navigating complex policy issues and advocating for fair housing legislation are deeply appreciated.

Acknowledgment of the Legislative Team
Special thanks go out to the ORHA Legislative team for their outstanding work during the legislative session. In particular, I would like to recognize the following individuals for their exceptional contributions:

Shawn Miller: As ORHA’s long-time lobbyist, Shawn’s extensive knowledge and strong rapport with legislators have greatly benefited the Association.

Cliff Conner-Coash: Serving as the new legislative chair, Cliff’s thorough research and keen attention to detail have been invaluable in supporting the committee’s work.

Jason Miller: Former legislative liaison, Jason continued to serve on the committee, and his prior experience and knowledge were especially helpful throughout the session.

We also appreciate the behind-the-scenes support provided by various volunteers and staff members who contributed to the success of our legislative initiatives. Their willingness to step up, offer insights, and assist with communications has played a crucial role in keeping our membership informed and engaged throughout the process.

And it starts all over again in January with the next Oregon long legislative session.

By: Violet Wilson, ORHA President
March 2026

Supporting Each Other Through Landlord Challenges

Dear Members,

Serving as your president (and with 36 years experience in the field) has given me insight into the many challenges landlords face each day. Managing properties, navigating changing regulations, and fostering positive relationships with tenants can sometimes feel overwhelming. Yet, I am continually inspired by the resilience and dedication our members show in overcoming these obstacles.

Our association stands as a pillar of support for every landlord, whether you’re dealing with difficult situations, unexpected repairs, or complex legal matters. I encourage you to share your experiences and solutions with fellow members—together, we can find creative ways to address our shared concerns and lighten the burdens we each carry.

We are committed to providing resources, expert advice, and opportunities for open dialogue to help you remain confident and informed in your responsibilities. Our upcoming workshops and other education support will offer practical tools and guidance on everything from tenant communication to property management strategies.

Remember, you are not alone in facing the difficulties of being a landlord. Lean on this community for encouragement and knowledge, and do not hesitate to reach out to your local leaders and ORHA leadership team for support.

Thank you for your perseverance and your commitment to excellence—it is your spirit that strengthens our association as we move forward together.

Sincerely,

Violet Wilson, ORHA President

By: Violet Wilson, ORHA President
February 2026

A Big Thank You for All You Do

Member Appreciation and Impact
Recently, our local association received a heartfelt letter from a member who decided not to renew her membership after selling her last rental property. Despite her decision to leave, she made a point to express her gratitude, describing our group as a "wonderful organization" and sharing how much she enjoyed our monthly meetings and classes.

Value of Monthly Meetings
She highlighted the excellence of our monthly meetings, noting that both the topics and speakers were consistently relevant to the housing provider business. The legislative updates were especially valuable, helping members stay informed about the constantly evolving landlord and tenant laws.

Networking and Support
Networking opportunities with other landlords were another benefit she appreciated. She enjoyed interacting with peers, listening to their questions, and learning from their experiences and issues.

Educational Resources
Beyond meetings, she attended many of our classes and found the helpline to be an essential resource. In her closing remarks, she commended the organization for providing her with a solid foundation to navigate the housing provider profession and thanked everyone involved for their support.

Stories of Success
After a recent three-hour seminar, an older gentleman approached me to share his own experience. He expressed gratitude for the resources the organization offered, which enabled him to manage his properties successfully.

Gratitude for Volunteer Efforts
While not every member may write a thank you letter or offer direct appreciation, it is important to recognize the meaningful impact of your volunteer efforts on the industry. Your dedication truly makes a difference, and we are sincerely grateful for your ongoing support.

By: Violet Wilson, ORHA President
January 2026

Protecting Your Organization from Fraud and Cybersecurity Risks

Recently, my business bank conducted a class for clients focused on Navigating Fraud and Cyber Security Risks. The session was incredibly eye-opening, revealing just how easily theft can occur. We learned that fraud has been on the rise, and small companies are particularly vulnerable to these risks. Often, the individual committing the fraud is someone who would not typically be suspected, but who possesses the opportunity, motivation, and rationalization to steal significant amounts from the business. Furthermore, the advent of artificial intelligence has made it even more challenging to safeguard business resources.

Protecting our assets is essential to maintaining the integrity and financial well-being of organizations such as ORHA and our local associations. In response to these risks, ORHA has implemented a variety of safeguards, including:

• Multiple levels of written approvals required before payments are made
• Written contracts established with all vendors
• Monthly bank reconciliations, which include a thorough review of checks issued
• Oversight by a financial review committee
• A bookkeeper appointed who is independent from the treasurer
• Heightened awareness of potential email and phone scams

It is also important to acknowledge that individuals may face personal challenges, such as gambling, drug use, or living beyond their means. These issues can impact their capacity to act responsibly and to uphold the trust placed in them by the organization. Even those with long tenures or respected positions, such as former long-time property managers and trainers, may encounter circumstances that affect trust within the organization.

These experiences underscore the necessity for vigilance and responsible oversight as your association continues to grow and evolve. Every organization should periodically review their financial procedures to ensure that appropriate safeguards are in place.

By: Violet Wilson, ORHA President
November 2025

Strong Opinions Needed Here!

Are you interested in influencing the direction of the Oregon Rental Housing Association (ORHA)? Do you have opinions about how things should be managed? Are you eager to learn more about property management, develop new skill sets, and become part of a vibrant community?

ORHA relies on a dedicated committee structure to carry out much of its work and serve its membership. Most committee members generously volunteer their time and expertise to support the organization. As is often the case, some committees experience turnover as members retire from management roles or take on other commitments. Below, you will find an overview of the current ORHA committees, their chairs, and ways you can get involved. Please note that some committees require a smaller time commitment than others.

If you are interested in serving on a committee, please contact the committee chair directly. If you would like to consider chairing a committee and for all other questions, please contact Violet Wilson, President at president@oregonrentalhousing.com.

Committee Overview
KEY PAC
Chair: Vacant
The KEY PAC committee operates independently from the ORHA Board. Its primary responsibilities include encouraging members to contribute to this Political Action Committee. After consulting with the ORHA lobbyist, the committee determines which candidates should receive allocated funds.

Executive Committee
Chair: Violet Wilson, President

• Comprised of officers elected from the ORHA Board
• Handles the day-to-day operations of the Association
• Meets monthly or as required

Finance Committee
Chair: Dennis Chappa (advisor1@oregonrentalhousing.com)

• Ensures responsible fiscal management of all funds

• Coordinates activities with the treasurer and bookkeeper

Nomination Committee
Chair: Appointed as needed

• Convenes every two years

• Provides a list of candidates for officer positions

Legislative Committee
Chair: Cliff Conner-Coash (legislative@oregonrentalhousing.com)

• Collects information regarding pending legislation and existing laws affecting property management

• Coordinates legislative activities with the ORHA lobbyist

Education and Mentoring Committee
Chair: Vacant

• Responsible for providing education and training programs

• Establishes standards for ORHA-approved courses and instructors

Mentoring Subcommittee
Chair: Tia Politi (mentorship@oregonrentalhousing.com)

• Provides mentoring to local associations

• This newly formed subcommittee focuses on supporting smaller local groups by strengthening their programs, building membership, and offering local education opportunities

Forms Committee
Chair: Tia Politi (forms@oregonrentalhousing.com)

• Oversees the creation, updating, and production of new and existing forms

• Includes oversight of the Law Book and Forms Manual

Long Range Planning Committee
Chair: Executive Committee (executivecommittee@oregonrentalhousing.com)

• Responsible for future planning for the Association

• Presents proposed actions for review and approval by the Board

Technology Committee
Chair: Benjamyn Seamans (technology@oregonrentalhousing.com)

• Coordinates, plans, and leads computer-related activities within the organization

• Determines the IT needs of ORHA

Survey Committee
Chair: Tanya Dean (survey@oregonrentalhousing.com)

• Solicits feedback from local associations

• Distributes collected information to other committees for evaluation

Bylaws Committee
Chair: Jason Miller (vicepresident@oregonrentalhousing.com)

• Identifies, proposes, and implements changes to the Bylaws
• Meets as needed

Social Media and Marketing Committee
Chair: Vacant

• Coordinates, plans, and leads internet media activities for the Association

Newsletter
Coordinator: Benjamyn Seamans (office@oregonrentalhousing.com)

• Sourcing content for publication

• Preparing and distributing the monthly newsletter

By: Violet Wilson, ORHA President
October 2025

Understanding Others’ Perspectives
Recently, I encountered a situation with an angry tenant. It would have been easy to assume that he was simply trying to make my life more difficult or that he was acting out of malice. While it is true that there are some genuinely malicious individuals, in most cases, people’s actions stem from other factors. Many individuals are dealing with high levels of frustration, significant stress, personal matters that may be causing them sadness, or various other concerns that affect their behavior.

The Value of Assuming Positive Intent
When interacting with others, it is important to approach situations with the mindset of assuming positive intent. By consciously choosing to believe that others are not acting out of ill will, individuals can help create a more respectful and productive environment. This approach not only reduces unnecessary misunderstandings but also encourages open and honest communication between all parties involved especially when dealing with difficult situations.

Positive intent refers to the practice of believing that others' words or actions are motivated by good intentions, even if the outcome is not as expected or if misunderstandings occur. It involves giving others the benefit of the doubt and approaching interactions with trust and empathy, rather than suspicion or judgment.

By: Violet Wilson, ORHA President
September 2025

During my initial two months as ORHA President, I have observed the commitment of volunteers, pseudo-volunteers (those who work for a limited stipend), and support personnel.

ORHA is indeed lucky to have attracted the quality of these individuals, including:

• Tia Politi, Forms Developer (as well as many other hats). Her commitment to timely action after the many legislative challenges and energy to get so much done is truly amazing.
• Lori Black, Bookkeeper. Her calmness and detailed work on keeping ORHA accounts accurate and informative is extremely helpful.
• Dennis Chappa, Finance Committee and Treasurer support. His long-time experience is very helpful and his work with numbers makes the rest of us feel easier that things are being tracked correctly.
• Jason Miller, Vice President, teacher, mentor, … Speaking of many hats, his vast experience brings much support to ORHA.
• Ben Seamans, Office manager, Tech aide, computer expert, etc., etc. Ben has helped this old lady come to grips with dealing with tech, new office procedures, and the like.

And there are many others, who are lending their support to making ORHA the best it can be.

It is this spirit of generosity and dedication that fuels our progress and sustains our mission through every challenge. As we look ahead to the coming months, I encourage each member to stay engaged, share ideas, and celebrate the achievements—both large and small—that shape the fabric of our organization. Together, we will continue strengthening the foundation of ORHA, fostering a culture of collaboration and respect, and ensuring our association remains a beacon of support and resourcefulness for all. I am inspired by your examples and honored to serve alongside you. Thank you all.

By: Violet Wilson, ORHA President
August 2025

The first month of the presidency has focused on becoming acquainted with the responsibilities and tasks required, including:

• Constructing an ORHA Presidential binder containing tasks, bylaws, policies, and materials for future presidents.
• Reviewing the organization's bylaws and policies.
• Reviewing job descriptions.
• Appointing committee chairs.
• Reviewing contracts and terminating those that are no longer appropriate for the organization.
• Initiating phase 1 of long-range planning.
• • Assessing where ORHA aims to be.
  • Identifying necessary steps to reach those objectives.

Information is being collected during ORHA meetings and through individual discussions with Local Association Presidents. The intent is to define the Association’s goals and develop a strategic plan for their implementation. These action plans will guide committees in advancing ORHA’s objectives.

Action Plan Calendar

September 2025: Planning session

November 2025: Presentation of plan

January 2026: Present long-range plan to ORHA Board; amend as needed

May 2026: Board approval of plan

Quarterly progress reports to the Board

Wisdom of the Fortune Cookie

• Recently, I found a message inside a fortune cookie that said, "You will be successful through innovation and determination." It's a simple yet powerful statement that really captures what it takes to achieve success.
• Innovation is all about thinking outside the box and coming up with creative solutions. It's not just about inventing new things; it's about finding better ways to do things and making a positive impact. It means being open to change and new ideas.
• Determination is the drive that keeps you going. It's about sticking to your goals, no matter how tough things get. Determination means being resilient and pushing through obstacles. With determination, you can turn your innovative ideas into reality and achieve the success you want.
• So, let's remember the wisdom of the fortune cookie. Let's be innovative in our thinking and determined in our actions. By combining these two qualities, we can unlock our full potential and achieve amazing success.

By: Violet Wilson, ORHA President
July 2025

Dear Members of ORHA,

I am both honored and delighted to address you as the newly elected ORHA President. I extend my heartfelt gratitude to each and every one of you for your support, trust, and confidence in my capabilities. This opportunity signifies not only a personal achievement but also a profound commitment to serve this organization with integrity, dedication, and a vision for a bright future.

As we embark on this new chapter, it is essential to reflect upon the core values and ambitions that unite us. Our organization's success has always been rooted in our collective strength, commitment, and the pursuit of excellence. Together, we have faced challenges, celebrated victories, and nurtured a community of mutual respect and support. It is this spirit of camaraderie and cooperation that will continue to guide us towards greater accomplishments.

In my new role, I am committed to fostering an environment where innovation thrives, collaboration flourishes, and every member feels valued and heard. My primary goals include:

• Enhancing communication channels to ensure transparency and inclusivity in all decision-making processes.
• Implementing strategic initiatives that promote growth and sustainability.
• Encouraging professional development opportunities for all members.
• Strengthening partnerships and alliances that benefit our organization.
• Upholding the highest standards of ethics and accountability.

I sincerely believe that by working together, we can achieve remarkable milestones and set new benchmarks for success. I am eager to listen to your ideas, address your concerns, and collaborate on initiatives that will propel us forward. Your active involvement and support are invaluable, and I look forward to building upon the solid foundation laid by our predecessors.

Once again, thank you for granting me the privilege to serve as your officer. I am excited about the journey ahead and am confident that, with unity and determination, we will reach new heights of excellence.

Yours sincerely,
Violet Wilson

By: Tia Politi, ORHA President
June 2025

Palooza & May Meeting Recap
Last month, we gathered in Hood River for another successful Property Management Palooza. Thanks to the participation of both in-person and virtual attendees, as well as generous sponsors, we raised over $4,000.00 to support the growth and development of the Mid-Columbia Rental Owners Association (MCROA). A heartfelt thank you to our instructors—Violet Wilson, Christian Bryant, Jason Miller, and me—and to our dedicated helpers: Veda Bell, Tanya Dean, Chuck DeSeranno, Rain Maryott, and Ben Seamans. Special thanks also go to our sponsors, Columbia River Property Management, Rental Housing Support Services, and ORHA Education, Inc. We couldn't have done it without you!

The board meeting on Saturday was also well attended and we received updates from our committees and legislative team. One of the great things we do at these meetings is take a few minutes to share what’s working for our associations and learn from others what’s working for them. It’s a great time to share ideas for speakers and processes and get an idea of where each association is in their growth to provide them with feedback and suggestions.

Reflections on my Presidency
As I pen this final message, I reflect on the journey that began with my election in July of 2021. At the close of my first term, I outlined goals and updated everyone on the state of our association and how we had addressed challenges such as losing our office and transitioning to a new operational model. I'm proud to say our board made significant strides in achieving these objectives. Here’s a list of board achievements over the past two years and forecasts for the future:

• Bylaws & Policies. We completed a second round of updates to our bylaws and policies under the leadership of Vice President Cloud Miller; however, incorporation into the official documents is still in progress. We hope to finalize the changes and send those out soon to association leaders.
• Education & Mentoring. Under the leadership of chair Jason Miller and vice chair Rain Maryott, our education committee has flourished. Violet Wilson handed off leadership to focus on teaching and creating the "Train the Trainer" series which has empowered members to teach, fostering a culture of mentorship. Additionally, Violet is teaching regular LAARC classes for real estate licensees, and plans are in place to offer at least four state-sponsored training courses next year with a variety of teachers. Mentoring may remain as a subcommittee of Education or may become a subcommittee of the Marketing and Membership Committee, but regardless, I will be taking an active role in a more proactive mentoring model, so if your association has fewer than 100 members, expect a call!
• Finance Committee. The Finance Committee made up of Chair Dennis Chappa, Treasurer Dan Griffin, and member Chuck DeSeranno, continue to adjust our budget and GL accounts to provide better apples to apples comparisons of our expenditures, and Bookkeeper Lori Black continues to explore different options for reporting to help board members understand where we’re at with our finances. When my presidency began in July of 2021, our books were disorganized; now, we’re on more solid footing than ever before with a healthy reserve and proper oversight and tracking from our financial team. Thanks to Ben Seamans, we have a multi-step approval process for payments before any money goes out the door. Between hiring a third-party bookkeeper and using Ben’s system we have created greater transparency and virtually eliminated the possibility of theft.
• Forms Committee. The ORHA Forms Manual – Edition VII is now complete. The complexity of Eugene's Phase II renter protections as well as recent changes in state law necessitated the creation of new forms and instructions, a task we've successfully accomplished along with incorporating other forms and instructions created since the last manual, so get your orders in.
• • Law Book. With the completion of the Forms Manual, the Forms Committee is pivoting its attention to the 2026 Law Book. Our goal is not only to update law changes since the last iteration of the book but to add chapters of law that we haven’t previously included such as Small Claims law, Collections law, and even laws regulating fence line disputes.
  • We are committed to a 2-year cycle for each manual moving forward.
• Forms Store. Thanks to Technology Committee Chair Cloud Miller and our partners at Central Oregon IT (COIT), the Forms Store now auto-populates tenant information into rental agreements and addendums, simplifying the process for our members. Work has been ongoing with QC testing to ensure our online forms work on all digital platforms. Future plans include log ins where members’ tenant info and prior forms can be stored, incorporating video class sales, and expanding our CD subscriptions to more property managers around the state.
• • Digital Access to Forms Manual and Law Book: Efforts continue to explore the technology that would allow us to provide members with electronic formats of our Forms Manual and Law Book.
• Legislative Advocacy. With the passing of the Landlord-Tenant Coalition several years ago, our model for legislative input changed dramatically causing us to pivot to a new model. Starting July 1, our sole paid legislative representative will be lobbyist Shawn Miller. This change reflects the evolving landscape of legislative advocacy, where individual organizations now rely on their lobbyists, with committee members and association leaders participating in workgroups as needed.
• • Shawn will continue to rely on volunteers in the Legislative and Rapid Response Committees moving forward, as well as the ongoing involvement of the board and our Independent Contractor for the ORHA Office Ben Seamans who coordinates e-blasts to our members across the state. Thanks, Shawn, for being willing to take on a bit more! And thanks so much to Legislative Director Jason Miller and Deputy Legislative Director Ben Seamans for their hard work keeping on top of various bills and distributing calls to action to let our members know when to get involved.
• Member Surveys. Thanks to Survey Committee Chair Tanya Dean and Independent Contractor for the ORHA Office Ben Seamans, they successfully conducted and analyzed a member survey, providing valuable insights to guide our initiatives. Former Chair Alex Wilkins left big shoes to fill, and they did an admirable job in their first effort. We look forward to more, and to those members who respond to our surveys - keep it up!
• Operational Efficiencies. Independent Contractor for the ORHA Office Ben Seamans pushed to create process improvements across all aspects of our mission, including tracking membership dues, providing timely and incredibly detailed board reports, and finding new ways to serve and support our local associations. The opportunity for us to have a young person of his caliber and professionalism leading our office is the best. He is always looking for ways to help us do things more efficiently and access information more easily. Without prompt, he created an ORHA FAQ where members can find what they’re looking for, he maintains an updated ORHA Calendar helping us track what’s coming, he got us back on track with membership dues, created an easy process for the locals to submit their reports, and his one-on-one meetings with locals struggling with technology have proven to be fantastic. I’ve said again and again, Ben makes us look so good. I don’t know how I or ORHA would have done or where we would have been right now without him. Thank you, Ben, you are making a huge difference!
• Training. Although participation in Sunday morning training sessions has been modest, recordings are available for staff training. Topics have included Wild Apricot, technology utilization, staffing a landlord helpline, and last month Ben Seamans taught a great class on using the free platform Canva to create visual design and document creation. These training courses are designed to help our local associations integrate with new technology and offer greater value to their members, so make this a priority! If you miss a class, they’re available upon request – contact the office.
  
  

Acknowledgments
None of these achievements would have been possible without the dedication of my fantastic Executive Committee:

• Vice President: Cloud Miller
• Secretary: Chuck DeSeranno
• Treasurer: Dan Griffin
• Advisor: Dennis Chappa
• Advisor: Violet Wilson
• At-Large Member: Joanne Williams

With their support, we've made significant progress, and I am confident that under incoming president Violet Wilson's leadership, our momentum will continue.

Looking Ahead
While I am stepping down as president, my commitment to the association remains steadfast. I will continue to serve as a delegate from the Lane County Rental Owners Association, next term as Past President on the Executive Committee, and will continue chairing the Forms Committee. This role will allow me to focus more on developing new forms, scheduled updates for our manuals, educational resources, and mentoring smaller associations.

Thank you for the opportunity to serve. Here's to continued growth and success for our association!

Warm regards,
Tia Politi, President
Oregon Rental Housing Association