ROA SWO Presents
Stupid Things Landlords Do
... and how to survive when mistakes are made
with
Violet Wilson
Thursday, May 28, 2026 | 11 AM - 1PM
ONLINE- Virtual Attendance ONLY
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IMPORTANT: Please read this advertisement in Full - Important details are enclosed.
Online Admission is $50.00 per person for members and $60.00 per person for non-members
Must be paid in full prior to close of registration
If you are a member of a sister association of ROASWO, please contact our office to receive the membership price for the class. Please allow enough time for your association to verify your membership. Please call 541-435-4376 or email: info@roa-swo.com
Fees will be refunded if cancellation or change resulting in a refund is received in writing no later than 5 business days before the workshop date. After that date, fees are non-refundable.
Continuing Education Credits are Available
2 credit hours cost $20.
Please include your license number when registering.
SIGN -IN REQUIRED during event to receive Continuing Education CE credits.
Online Registration Only
Deadline TO Register : Tuesday, May 26, 2026 1 PM PST
Any course material and course link to the event will be emailed approximately 1-2 hours prior to the event to join.
The link will allow you to join from your computer, laptop, or smartphone. You’ll also have access to a chat feature where you can ask questions directly to the instructor. Attendees microphones will be muted. A replay of the webinar will be available for a limited time after the live session.
To receive CE credits you MUSTattend the live webinar ANDsign-in at the beginning of the webinar AND at the end in the side bar as well as provide your RE License #.
You will be e-mailed your CE Credits within 7 days from end of webinar. CE credits will be issued by ROA-SWO.
Instructor: Violet Wilson
Violet Wilson is the "V" in V & R Management. Violet is Oregon licensed and works as a property manager. Violet holds a Bachelor of Arts in Science from San Jose State University and a Masters of Science in Education from Western Oregon University. She was a high school teacher for over 36 years in California and Oregon schools. V & R Management, LLC has operated since 1990, specializing in single family home rentals but they have managed all types of properties.
Recently elected at the Oregon Rental Housing President, Violet is a past vice president of Oregon Rental Housing Association, former chair of the ORHA Education Committee, and serves on the ORHA Legislative Action Committee. Since 2008, she has taught property management classes for local and the state housing provider associations. In addition, she has volunteered to teach classes to help tenants become better residents.
Stupid Things Landlords Do
...and how to survive when mistakes are made
Course Description:
Conflict can be challenging, especially when you are unsure how to respond in the moment. Many people make mistakes not because they do not care, but because they do not know the proper steps to take.Even good intentions can sometimes make a difficult situation worse if the response is not appropriate for the circumstances.
This seminar will review real-life situations landlords have encountered and discuss practical options for handling them. Participants will learn how to evaluate difficult situations, understand different response options, and make better-informed decisions when conflict arises.
The class is designed to help landlords and property managers respond more confidently, professionally, and effectively when dealing with challenging tenant situations.
Learning Objectives:
By the end of this course participants will be able to:
- Identify common conflict situations landlords may experience.
- Understand why certain responses can make a situation better or worse.
- Review real-life landlord scenarios and discuss possible solutions.
- Evaluate different options for handling difficult situations.
- Learn how to respond more professionally and effectively during conflict.
- Recognize the importance of choosing the appropriate response based on the specific situation.
- Gain practical tools to help reduce misunderstandings and avoid unnecessary escalation.
Webinar Requirements: High Speed Internet, Computer, Laptop, Tablet or Smart Phone with Audio Optional: Keyboard to chat
Tech Requirement: Please download Microsoft Teams before class.
Download here: https://www.microsoft.com/microsoft-teams/download-app
CLICK HERE TO REGISTER
This is an online event. A chat box will allow you to ask questions directly to the instructor and to sign in each hour for the CE requirements. Camera and Microphone will be disabled for all participants.
Contact ROASWO with questions at office@info@ROA-SWO.com
Cancellations/Changes and Refunds:Registration fees are non-refundable for non-attendance, late arrivals, and early departures. Fees will be refunded if cancellation or change resulting in a refund is received in writing no later than 1 week before the workshop date. After that date, fees are non-refundable. Substitutions are allowed at no charge.
COURSE MATERIALS DISCLAIMER
The content, information, opinions, and viewpoints contained in these educational materials and the information contained in the instructor’s presentation (collectively the “Course Materials”) are those of the authors, contributors and/or instructors of such materials. While Rental Owners Association of Southwestern Oregon (ROASWO) takes reasonable care to screen the credentials of the instructors, authors and contributors, ROASWO MAKES NO WARRANTY, EXPRESSED OR IMPLIED, as to the completeness or accuracy of the Course Materials. Persons who attend ROASWO classes and/or read the Course Materials (“Users”), use the Course Materials at their own risk, and ROASWO shall not be responsible for any errors, omissions, or inaccuracies in the Course Materials, whether arising through negligence, oversight, or otherwise. Also, laws change and ROASWO has no duty to update the Course Materials. Reliance on the Course Materials is strictly at your own risk. The Course Materials are general in nature and not intended as legal advice. Even if specific fact situations are discussed in the Course Materials, and even if the instructor is an attorney, Users must retain their own legal counsel if they desire legal advice. ROASWO specifically disclaims any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. The Course Materials are provided “AS IS” and it is the User’s job to evaluate the accuracy of any information contained therein. If a User is a property management professional, you should rely on your professional judgment in evaluating any and all Course Materials, and confirm the information contained in the Course Materials with other sources and your own legal counsel before undertaking any actions based on it. If you are not a management professional, you should evaluate the information together with your professional advisors.
ROASWO reserves the right to refuse registration/admittance to non-members.
Disclosure: This event is not hosted by ORHA, this event is hosted by ROASWO.
